Chilli Twist Digital Marketing Strategy - Privacy Policy

Privacy Policy

At Chilli Twist, we take the privacy of our users seriously. We are committed to safeguarding privacy and to complying with the UK Data Protection Act 1998. This policy outlines the data processing practices of

This Privacy Policy was last updated on September 8th, 2015.

What information do we collect

When you register as a user, we will collect information that is necessary to provide the service. You should at least include your name and an email address to enable us to do this. You will also be asked to provide other details such as your address, but you can register without providing these details. We will also collect information from you if you complete any other forms on our Site or if you contact us with comments or specific requests.

We also collect information automatically about your visit to our Site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form.

Use of cookies

In order to provide you with the best user experience online we place small amounts of information on your device, for example, computer or mobile phone. This information includes the use of small files known as cookies. This information cannot be used to identify you personally.

We use this information to improve the level of service we offer you, for example:

  • enabling our service and/or website to recognise your device so you don’t have to enter the same information repeatedly or providing your device with tailored content.
  • recognising you have visited the site previously so we don’t present you with new visitor information you are not interested in.
  • providing you with access to 3rd party social networking tools such as Facebook ‘Like’, Twitter, Pinterest etc. buttons so you can tell the world how great our service is.
  • measuring how many people visit our service and what parts of our service the use most frequently. This is crucial in allowing us to add capacity in time for when it is needed and also for spending our marketing budget wisely and therefore keeping our costs to you as low as possible.

You can remove cookies set on your device.

Log Files

Log files allow us to record visitors’ use of the site. At Chilli Twist we use this information in conjunction with Analytics data to enhance the performance or our services. We also use log file data to provide assist to law enforcement officers in the event that our website is the target for hackers or a denial of service attack.

When you receive a Chilli Twist email newsletter or content sent from our email marketing platform we log the opening and clicking of the newsletter and save this data. We use this information to provide in aggregate form reports of popularity of the email and also to make decisions about future content of emails and their layout.

Email messages

Chilli Twist sends regular updates by email to registered users and subscribers telling them about new products and services available on the site. If you do not wish to receive information about our products and services or the products and services offered jointly or on behalf of other businesses, please unsubscribe using the automated link at the bottom of the email.

If you decide you would like to receive a monthly email newsletter, you will receive a summary of Chilli Twist news. It is possible that this will be sponsored by third parties approved by us, so their details will appear on the email.


This Site contains links to other sites. Chilli Twist is not responsible for the privacy policies or the content of such web sites. If you have a question about the privacy policy of those web sites, please visit them directly.

Public forums

You are advised that any information disclosed via discussion forums, message boards and/or news groups available on the Site becomes public information and you should exercise caution when deciding to disclose your personal information.

Transferring information overseas

Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing our Site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Notification of changes

By using our Site you consent to this Privacy Policy. If we decide to change our Privacy Policy, we will post these changes on the Site. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the Privacy Policy under which the information was collected.

Contact us

If you have any queries concerning this Privacy Policy, your personal information or any questions on our use of the information, please contact us:

Chilli Twist Limited 7 Bradley House, Park Five Business Park, Sowton, EX2 7HU.